We collect the information needed to operate our shop and website: contact details you give us, order and payment information when you make a purchase, and technical data from your device and browser including cookies and usage analytics. We use this information to process orders, respond to questions, improve our menu and website, and comply with legal obligations. To request access, correction, or removal of your information, use the contact form on our website or visit our Google Business Profile for available options.
What we collect
- Contact information. Name, email address, and any other details you provide when you sign up for updates or ask a question.
- Order and payment information. Items ordered, transaction dates, and the details needed to complete a payment through our third party processors.
- Account data. If you create an account on our site we store your account name and purchase history to help with orders and service.
- Device and usage data. IP address, browser type, pages viewed, and interactions with the site, collected through cookies and analytics tools.
- Photos and reviews you submit. Any images or comments you post about our flavors, sundaes, milkshakes, desserts, or hot chocolate.
How we use information
- To process and confirm purchases and refunds.
- To respond to your questions about flavors, events, or orders.
- To send optional marketing and event updates when you opt in.
- To improve our menu, seasonal flavors, and the website experience.
- To detect and prevent fraud and to meet legal and accounting obligations.
Cookies and tracking
We use cookies and similar technologies to remember preferences, keep you signed in when you choose, and gather analytics about how visitors use the site. Analytics help us understand which flavors and pages are popular, so we can improve the experience for families, foodies, and visitors from Draper and the surrounding area. Browser settings let you block or clear most cookies, but some site features may not work if cookies are disabled.
Pro tip: You can manage cookie settings in your browser or device. Adjusting these settings may change how the site remembers your preferences and orders.
Sharing and third parties
We work with service providers to run the website and process transactions. That includes hosting providers, payment processors, and analytics vendors. We share only the information those partners need to do their job, and we require them to protect that data. We may disclose information when required by law, or to respond to lawful requests from public authorities.
Security and retention
We take reasonable steps to protect personal information from unauthorized access and misuse. We retain personal data only as long as necessary to provide services, resolve disputes, and meet legal and accounting requirements. When data is no longer needed we securely delete or anonymize it.
Your rights and choices
- Access or correct your information. If you want a copy of the personal data we hold or need to correct it, use the contact form on our website or visit our Google Business Profile for options.
- Opt out of marketing. You can opt out of marketing messages using the unsubscribe link in those messages or by changing your preferences in your account settings where available.
- Request deletion. To request removal of your personal information, follow the same channels above. We will respond as required by applicable law.
Key takeaway
We collect the information needed to serve customers and run the site, we share it only with partners who help us operate the business, and you have clear options to access, correct, or remove your data.
Frequently asked questions
Do you sell my information?
No. We do not sell personal information. We share data only with service providers who help us operate the website and process payments.
How do I stop marketing messages?
Use the unsubscribe link in any marketing message or update your communication preferences in your account settings when available.
What if I am under 16 or a minor?
We do not intentionally collect personal information from children without parental consent. If you believe we have collected data from a minor, please use the contact form on our website or the options on our Google Business Profile to request removal.
How long do you keep my order history?
We keep order and transaction records as needed to provide service and to comply with accounting and legal obligations. We delete or anonymize data when it is no longer required.
Who can I contact about privacy questions?
For privacy inquiries, use the contact form on our website or visit our Google Business Profile to find current contact options and details about our location in Draper, Utah.
Where to find more information
Read reviews and get directions from our Google Business Profile, and learn more about our flavors and offerings on other pages of this site.